Effectively managing software licenses and maintaining compliance poses a significant challenge to most IT organizations. Due to increased risk of a vendor audit and reliance on software applications, IT organizations are under a great deal of pressure to meet regulatory compliance obligations.

Numara Track-It! allows you to easily identify assets which may have license overages or unused and retired software titles. With the tight integration into Help Desk, technicians can be proactively notified of software compliance issues before they occur. This helps to reduce software licensing and maintenance costs, and also enables IT organizations to meet regulatory compliance obligations.

Patch Management

With a simple click, you can now scan, update and download patches for Microsoft Operating Systems and applications across your entire network. Numara™ Patch Manager makes it easy to:

• Scan for existing and missing patches
• Deploy required patches
• Report on patch status

Software Deployment

Remote control

Track-It! Survey

Numara™ Track-It!® Survey add-on is a web-based application especially beneficial to organizations that value the ability to quantitatively measure overall end-user satisfaction with IT and help desk services. Survey enables you to develop simple questionnaires that end-users are directed to when Numara™ Track-It!® notifies them via e-mail that their incident or work order is complete. Numara™ Track-It!® Survey can assist in you in isolating pockets of weaknesses, determining the priorities of issues and which IT or help desk processes need to be streamlined.