Our OfferingsServicesManaged IT Services

Managed IT Services

Do what you can do best and outsource the rest"

Tom Peters American writer on business management practices

Embee’s Managed IT Services allow business executives to retain control over IT strategies while benefiting from reduced operating costs and risks without compromising service delivery. With Embee's managed services model, we assume responsibility for operations delivery, drawing on IT governance best practices. As a full-service IT provider, Embee rigorously manages operations, focusing on quality and operational excellence, while offering competitive pricing. We build lasting partnerships based on trust and transparency. Our service delivery approach is rooted in operational excellence, and our management model puts accountability and leadership first.

 

Commitments Delivered

  • End-to-End Service across the IT lifecycle that covers the entire spectrum of your IT Infrastructure
  • Significant improvement in service levels and increased availability of critical IT assets
  • Pricing based on engagement to suit your budget and changing business needs
  • Transparent IT Operations aligned to ITIL V3 Service Delivery Processes
  • Delivery model that emphasizes client proximity to provide a local presence for key IT activities
  • Operational excellence and compliance with commitments demonstrated by proven successes

Offerings

  • Annual Maintenance Contract (Comprehensive OR Non – Comprehensive)
  • Back to Back alignment with OEM’s
  • Facility Management Services
  • On-Site Support Delivery
  • Remote Technical Support
  • Care Pack, Service Pack and Warranty Extension Pack